Real Questions from Real Customers, Real Answers from Real Web Experts!
Do I need to have a hosting account to have my own website?
Yes, we’ll need somewhere to store the website’s files. A hosting account provides you access to a server that holds your site’s files. We recommend HostGator
What the monthly maintenance entail?
The monthly maintenance includes the following:
- Support, consultation and tutorial requests
- Content updates
- Guaranteed 24 hour or less turnaround time
- Website system updates
- Website application updates
- Database and file back-ups
- Security & Malware scanning
- Website analytics reporting
What does cost of the website re-design entail? Is there anything beyond what that means that we need to know about?
The re-design entails the creation of a mobile/tablet friendly template and the creation/configuration of the various applications outlined in the project. This also includes any needed upgrades to your WordPress system.
I want to change hosting/domain companies: What would you need as far as access and what would that charge be?
There will be no additional charge for transferring hosting companies. We’ll need the usernames, passwords and security answers or pin# for the current host and domain companies.
Will the site be user-friendly enough for me to update, if we need something posted in less than 24 hours?
Yes, navigation around the administrative (back-end) is very easy and similar to how you would navigate through most mobile/tablet applications. The actual text editor is similar to Word and allows you to upload and place photos/video with a few clicks. In addition, you will also be able to update/post directly from your iOS or Android device!
Will the social media integration include Twitter, Facebook, Instagram and LinkedIn? Is it possible to post once on the site and have this information populate on the other sites?
Yes, the league’s presence on all major social networks will be dynamically integrated into the site. You’ll be able to see a “Fan grid” or recent posts from Facebook and LinkedIn. Latest tweets from Twitter, recent pics/comments from instagram. The site will also have the ability for users to share your content on major social networks. And the best part: When you post to the site, it will re-publish the content to the major social networks!
What is the time frame for completing my project?
This varies. Once all the site’s content has been delivered our standard websites are constructed in 1 week. E-Commerce websites take 2-3 weeks depending on the number of products/services. If you want to do somthing that’s never been done before, custom applications for your website will take 6-8 weeks to complete. The longest part of the process would be the revisions to layout, content and color scheme. Once that’s set, the project moves very fast.
How soon could you show a template of what you envision?
A limited-feature template can be ready for critique in one week.
How, or can the site, be integrated with Constant Contact?
Yes, we can fully integrate Constant Contact into your website.
Do I need an SSL certificate?
This makes the site secure. You’ll see an https and a padlock in the address bar, similar to your online banking site. This protects all sensitive information that comes through the site’s forms and provides a cash warranty against unforeseen information theft.